Marketing Automation icon Marketing Automation

Marketing Automation
Nurturing online leads while you handle business operations


With the advancement of modern marketing techniques, there are more ways than ever to engage your customers. But what about tools and strategies to capture cold prospects and convert them into warm leads? That’s where marketing and sales automation platforms can step in to fill the gaps of your digital marketing strategy.

What is marketing automation?

Marketing automation is the use of technology that allows you to define multiple user experiences based on the unique actions users take. Not everyone is the same and proper marketing automation strategies take this into account. The goal is to cater to each demographic and their preferred ways of interacting with your company.

Marketing automation platforms

Finding your perfect formula that is unique to your industry and business model is crucial to being successful when utilizing marketing automation platforms. The addition of automation platforms to any digital or traditional marketing campaign can help simplify the process of delivering relevant, timely content to your targeted audiences.

CRM Automation Platforms like Hubspot allow you to turn your website into a magnet by implementing an assortment of inbound marketing tools. This platform, and some of similar nature, offer a variety of functionality that ranges from customer relationship management to lead nurturing to mass email and social media marketing distributions.

What businesses should use marketing automation?

Short answer, all businesses can benefit from automation. Whether your business is large or small or something in between, one of your goals should be to nurture leads into loyal customers. Any company, regardless of size, can use marketing automation platforms and software to better engage the attention of their online audience and convert lead opportunities into purchasing customers.

Tips for using marketing automation strategies

When it comes to marketing automation, there are a few simple tips that can take your efforts to the next level. The first goal you should set for your campaign and content is to provide value to the people that interact with it. This can be informational value, emotional value, or something totally different – it all depends on your target audience.

The next best practice we like to recommend to our clients is to keep in mind that the content you are pushing out needs to be about the customer, not your business. Focus on solving a problem they may have, or a more efficient way of doing something they already are doing. What ways do they want to be contacted by you, and what time is best suited for their preferences? They are the apple of your eye when it comes to creating content.

Give before you take

If you are going to ask your audience to take action of any kind, it is important that you give before receiving. Avoid coming off as a sales pitch and try to shift the focus to their needs and catering to them in a personalized and valuable way.

Building out multiple marketing automations

Going back to the point that all individuals are unique and therefore have unique requirements to capture their attention, it is important to build a robust collection of automated functions to cater to each action taken. The prospects that click on an email link are going to respond to different content and channels of distribution than the individual that clicked on a promoted post on Instagram.

Customized experiences

Each individual person is unique in their choices and preferences, so when it comes to tracking online behaviors, it comes as no surprise that there are many different ways customers may interact with your content. For each action someone may take, you can set up a custom-tailored sequence of automated tasks to guide them through the sales funnel.

Managing your online reputation with reputation automation

Responding to all of your reviews across the internet as well as soliciting reviews of current customers is undoubtedly a full-time job. No matter the size of your company, this can be a time-consuming and costly way to manage your online reputation.

In the rapid online world, your customer service needs to be consistent across all channels. Reputation automation is a strategy that can help streamline processes that are aimed at improving customer satisfaction and experience. Click here to learn more about our full suite of Reputation management services.

Using Technology for Automated Social Media Posts

Automated social media posts are becoming increasingly popular as a way to promote businesses and products. By using specialized software, businesses can automate the process of posting content to their social media accounts. This can save a considerable amount of time and effort, and it can also help to ensure that posts are consistent in terms of quality and branding. Automated posts can also be tailored to target specific audiences, which can further improve the chances of engagement. However, automated posts should be used with caution, as they can often come across as impersonal and insensitive. When used wisely, however, automated social media posts can be an extremely effective marketing tool.

Optimizing your marketing automation software

Leveraging the proper platform will allow you to increase conversions, strengthen loyalty and get personal with your audience. Sometimes knowing where to start and what strategies to use can become a bit overwhelming. That’s why we recommend finding an experienced marketing automation group to develop your strategy, target audiences and best practices.

Partnering with a professional marketing automation group

The best way to ensure you are getting the most out of your marketing automation or reputation automation is by partnering with a marketing automation specialist. At Curiosity, we know that your time is one of your most valuable assets. That’s why we offer proven tactics that have been developed to improve and boost customer experience.

Test, adjust, repeat

Creating a strong marketing automation campaign is necessary to keep you in front of the crowd in a congested marketplace. Our process takes advantage of the time saved by automating marketing efforts by using that time to analyze the analytics and results of a campaign. From that information gathered, we can gain insights to adjust and better optimize your efforts across all channels. We like to use this strategy on a rinse and repeat basis to ensure your strategy continues to get stronger with time.

Boosting ROI with a marketing automation group

Our most basic goal for your marketing automation campaign is to maximize your return on investment, or maximizing revenue generated for dollars spent. We are laser focused on developing the customer lead lifecycle that is unique to your business. Our tactics are the most efficient way to keep more individuals in the sales funnel and developing them from opportunities into customers.

Next steps for your marketing and reputation automation campaign

Your trusted partners in marketing automation services at Curiosity Marketing Group are here to help you find the perfect platform. We’ll be there step by step along the way to help you install, customize and maximize the use of your marketing automation platform, helping you stay ahead of your competition. Let us save you time and money with our advanced marketing and reputation automation services.

Frequently Asked Questions

How does marketing automation work?

Marketing automation works by collecting and analyzing customer data from various touchpoints, like emails, website visits, social media engagements, and more. This data provides a comprehensive view of the customer. From this insight, the marketing automation platform can segment audiences, tailor messaging based on customer profiles, and trigger actions, like sending emails or displaying ads, automatically. It efficiently personalizes the user experience, making interactions more meaningful and relevant.

How can marketing automation help small businesses?

Marketing automation can be a game-changer for small businesses. By automating repetitive tasks such as sending emails or posting on social media, small businesses can save time and resources. Additionally, marketing automation platforms allow businesses to nurture leads more effectively, guiding prospects through the sales funnel with precision. As these platforms are designed to scale, the benefits of time and cost savings only amplify as a business grows.

How can automation marketing help increase lead generation?

Automation marketing plays a pivotal role in lead generation. By utilizing tools within a marketing automation platform, businesses can send tailored content to potential customers based on their behavior and preferences. This can lead to higher engagement rates, turning cold prospects into warm leads. Automated content marketing, for instance, can offer valuable information to potential clients, while marketing automation lead generation techniques nurture these prospects until they’re ready to make a purchase.

What are examples of some automation marketing strategies?

Several automation marketing strategies can significantly elevate a business’s digital outreach, including automated content marketing, Google reviews automation, local marketing automation, email campaigns, and lead nurturing. Automated content marketing can be used to deliver a series of tailored emails to nurture leads, while Google review automation can help businesses manage their online reputation seamlessly. Local marketing automation can target specific demographics or geographical locations with pinpointed campaigns. Another strategy involves integrating CRM with marketing automation, ensuring a unified platform for customer data and campaign management. By leveraging these strategies, businesses can create customized experiences that cater to each user’s unique behavior and preferences.

What is a CRM in marketing?

In marketing, CRM (Customer Relationship Management) is a system or platform designed to manage a company’s interactions with its current and potential customers. It centralizes data from various touchpoints, allowing businesses to analyze customer behavior and preferences. By integrating a CRM with a marketing automation platform, companies can unify their approach, ensuring a consistent brand identity across marketing, sales, and customer service, leading to more cohesive and personalized customer experiences.

What are the goals of automation marketing?

The primary goals of automation marketing are to streamline marketing processes, personalize customer interactions, and increase the return on investment (ROI) for marketing campaigns. By using an automation platform, businesses aim to deliver timely and relevant content to their audience, nurture leads efficiently, score and qualify prospects, and ultimately convert them into loyal customers. Moreover, as the system collects data, another goal is to continuously refine and optimize marketing strategies based on insights, ensuring sustained growth and improved customer engagement.

How do you choose a marketing automation platform?

Choosing the right marketing automation platform hinges on a business’s unique needs and goals. Begin by identifying the specific tasks you want to automate and the features you need. Consider the platform’s integration capabilities, ensuring it can seamlessly work with other tools you already use. It’s also essential to gauge the scalability of the platform; it should be able to grow with your business. Reading reviews, asking for recommendations, and testing platforms through trials can provide insights. Lastly, partnering with a professional marketing automation group can guide businesses in selecting and maximizing the platform’s potential, ensuring optimal outcomes.


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