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PRIVACY POLICY — app.growtheq.ai

Effective Date: August 2026

1. Introduction

GrowthEQ (“we,” “us,” “our”) operates the software application and related services accessible at app.growtheq.ai (the “Service”). GrowthEQ is a whitelabeled version of the GoHighLevel platform, providing the same functionality under the GrowthEQ brand. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal information.

By using the Service, you agree to the collection and use of your information as described in this policy.

2. Information We Collect

We collect information in the following categories:

  • Account Information: When you create an account, we collect your name, email address, password (stored in encrypted form), company name, and billing details if applicable.
  • Data You Input: Content you add to the Service, including contacts, leads, customer records, notes, messages, and other business data you manage within the app.
  • Usage Data: Information about how you use the Service, such as pages visited, features used, device type, browser, and IP address.
  • Cookies and Tracking: We may use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the Service is used.
  • Communications: Records of communications you have with us, such as support requests.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve the Service.
  • Process transactions and manage your account.
  • Respond to support requests and communicate with you.
  • Maintain security and prevent fraud or abuse.
  • Comply with legal obligations.

We do not sell your personal information to third parties.

4. How We Share Information

We share your information only in limited circumstances:

  • Service Providers: With vendors who help us operate the Service (e.g., hosting, payment processing, analytics), subject to confidentiality obligations.
  • Platform Provider: With the GoHighLevel platform, which hosts and processes certain data as part of the Service’s underlying infrastructure.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, where the successor agrees to honor this policy.
  • With Your Consent: Where you have given us explicit permission to share specific information.

5. Data Retention

We retain your information only as long as necessary to provide the Service, fulfill our legal obligations, or as required by applicable law. When you request deletion or your account is terminated, we delete or anonymize your data in accordance with our retention schedule, subject to legal holds.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete your personal information.
  • Object to certain processing activities.
  • Restrict or withdraw consent for certain uses.
  • Port your data to another service.

To exercise these rights, contact us at info@curiositymg.com. We will respond within the timeframe required by applicable law.

8. Cookies

We use cookies and similar technologies to operate the Service and improve your experience. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

9. Third-Party Services and the Underlying Platform

The Service is a whitelabeled version of the GoHighLevel platform, which provides the underlying CRM, automation, and communication infrastructure. The platform processes data in accordance with its own privacy policy and terms, and we encourage you to review them. The Service may also integrate with other third-party tools (e.g., payment processors, analytics providers, marketing integrations). We share only the data necessary for these integrations to function.

10. Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us so we can remove it.

11. International Data Transfers

If you are located outside the country where we store data, your information may be transferred to and processed in other jurisdictions. We take steps to ensure such transfers comply with applicable data protection laws, including standard contractual clauses where required.

12. Security of Your Account

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Please notify us immediately of any unauthorized use.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and, where appropriate, by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact us at info@curiositymg.com.

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